Student Resource Portal

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In online courses nearly all communication is written. This requires that you pay special attention to how you "say" things, since other learners do not have the benefit of picking up on non-verbal queues. Written communication normally takes place asynchronously by taking the form of posts and responses to a discussion forum. In this type of discussion, the instructor will post a topic and require students to post a discussion, respond and perhaps critique and evaluate their peers submission. Asynchronous discussion may be used to generate discussion solely among students.

• Review course communication guidelines:

  Syllabi often outline specific communication expectations. Pay attention to how instructors prefer to be contacted and what is considered appropriate in online discussions. 
• Set up your online persona:

   

  Presenting a professional and approachable online persona is important for building rapport. 
• Be mindful of tone and language:

  Avoid slang, sarcasm, and all caps, which can be misinterpreted online. 

• Read all messages before replying:

  Avoid repeating information and build on existing conversations. 

   
• Provide constructive feedback:

  When offering critiques, focus on the work and not the person, and support your opinions with evidence and reasoning. 

   

   
• Be present and attentive during online meetings:

  Minimize distractions, mute your microphone when not speaking, and make an effort to engage with the speaker. 

   
• Use visuals when appropriate:

  Consider using screen sharing, videos, or images to enhance communication, especially in presentations or explanations. 

   

• Don't be afraid to show your personality:

   

  Share your excitement for the course and your passion for the subject matter. 
• Be open to feedback and adapt:

  Be willing to adjust your communication style based on feedback and the needs of the course. 

• Use clear and concise language:
  • Avoid jargon and overly complex sentence structures. 
     
• Use headings and bullet points to organize information:
  • This makes your message easier to read and understand. 
     
• Use bold text or visual cues to highlight key information:
  • This helps draw attention to important details. 
     
• Provide context for your communication:
  • Briefly explain why you are sending a message or participating in a discussion.