Service Desk Hours
| Day | Hours (Central Time) |
|---|---|
| Monday - Friday | 7:30am - 6:00pm |
| Saturday - Sunday | Closed |
Holiday Coverage
| Event | Date | Coverage |
|---|---|---|
| Labor Day | September 1 |
Closed |
| Fall Break | October 6 – 7 |
Voicemail Coverage * |
| Thanksgiving Break | November 26 – 28 |
Voicemail Coverage * |
| Winter Break | December 17 – January 2 |
Voicemail Coverage * Closed:
|
|
Martin Luther King, Jr Day |
January 19 |
Closed |
|
Spring Break |
March 16 – 20 |
Voicemail Coverage *:
Closed:
|
| Memorial Day | May 25 |
Closed |
| Juneteenth | June 19 |
Closed |
| Independence Day | July 3 |
Closed |
* Voicemail coverage means calls to 270-745-7000 will go directly to the leave voicemail prompt. ITS Service Desk employees will attempt to contact callers within 24 hours. Issues unable to resolve via the phone will route to the appropriate ITS area to address during normal university operating hours.
Need Assistance?
The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.
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